Refund & Return Policy

Return Window

We want you to be completely satisfied with your purchase. If you're not happy with an item, you may return it within 30 days of purchase for a full refund or exchange. Items must be unworn, unwashed, and in their original condition with all tags attached.

How to Return an Item

To return an item:

1. Contact us at candiceblackburn4@outlook.com with your order number and reason for return
2. We will provide you with a return shipping label
3. Pack the item securely and ship it back to us using the provided label
4. Once we receive and inspect your return, we'll process your refund

Return Shipping

We provide free return shipping labels for all eligible returns. Simply use the label we provide to ship your item back at no cost to you.

Refund Processing

Once we receive your return:

• We will inspect the item within 5-7 business days
• Upon approval, your refund will be processed to your original payment method
• Please allow 5-10 business days for the refund to appear in your account

Non-Returnable Items

The following items are non-returnable:

• Items worn, washed, or damaged by the customer
• Items without original tags attached
• Items purchased more than 30 days ago
• Items showing signs of wear or use
• Custom or personalized items

Exchanges

If you'd like to exchange an item for a different size or color, simply contact us at candiceblackburn4@outlook.com. We'll help you arrange an exchange at no additional cost if the item qualifies for return.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at candiceblackburn4@outlook.com with photos. We will replace the item or issue a full refund at no cost to you.

Contact Us

For questions about returns or refunds, please reach out:

Email: candiceblackburn4@outlook.com
Phone: 254-804-5033